Adult Care, Derbyshire County Council Newsletter
                                                              ISSUE 2 / July 2015
Adult Care Montage
Welcome to the second edition of the Adult Care Newsletter.
We hope to keep you up-to-date with information, events and Adult Care news. This edition includes articles about:
Your Care Journey Video
Financial Information and Advice
Delay in implementation of Care Cap
Out and About Workshops
Big White Wall - Online Mental Health Support Service
Keeping Adults Safe
Mental Health and Debt Guidance
Trading Standards - Preventing Scams
Autism Information and Support
Community Transport Consultation
First Contact
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Your Care Journey Video
Adult Care has developed a new animated video for the public. The video showcases the adult care journey and the different support options available from the department. The intention of the video is to show the public what they can expect from their initial contact with Call Derbyshire. It explains what processes they may go through if they are found to be eligible for services. You can view the video here.
Screen Shot of Your Care Journey Video
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Financial Information and Advice
Finance image
To meet our responsibilities under the Care Act 2014, Adult Care have a duty to provide clear information and advice about paying for care support, including signposting people to Independent Financial Advisers using our Trusted Trader Directory. Adult Care have also developed a number of new financial leaflets for local people and clients. These include; Paying for Residential Care, Deferred Payments and Independent Financial Advice. These leaflets can be accessed on the Charges and Financial Arrangements page of our website - here.
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Delay in implementation of Care Cap
In response to concerns expressed by the Local Government Association and many other stakeholders about the timetable for implementing the cap on care costs in April 2016, the government has decided to delay its implementation until 2020. The delay will allow time to be taken to ensure that everyone is ready to introduce the new system and to look at what more can be done to support people with the costs of care. Further information including the Care and Support Minister Alistair Burtís formal response is available here.
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Out and About Workshops
Macintyre has recently launched ĎOut and Aboutí - this is a free, fun and interactive workshop that helps people with learning disabilities to learn keeping safe skills. Macintyre also present workshops on a number of other Keeping Safe topics and they are happy to deliver these in different settings upon request.
Please Contact: Carole Hodgson on 07910 764536 or email carole.hodgson@macintyrecharity.org
Adult Care and partner organisations continue to work together to take forward the Derbyshire Safe Places Scheme and Keep Safe Cards. A link to our web page is available here.
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Big White Wall - Online Mental Health Support Service

The Big White Wall is a new scheme providing online support to people in Derbyshire suffering from common mental health issues, such as work related stress, anxiety and relationship difficulties. Big White Wall offers free, safe anonymous online support 24 hours a day, seven days a week from the comfort of your own home. There is a choice of safe therapeutic services, including self-help courses, also accessible online. Big White Wall is available to all Derbyshire residents aged over 16. To find out more about the Big White Wall project you can watch this YouTube video. Click here to visit the website and enter your Derbyshire postcode to access the service.
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Keeping Adults Safe
The Care Act 2014 clarifies Local Authorities responsibilities in relation to safeguarding. New definitions of abuse now include modern slavery and human trafficking. Effective coordination between the police, health and social care is critical to identifying and supporting victims of slavery and prosecuting offenders.
If you are concerned that a vulnerable adult may be experiencing, or be at risk of, abuse or neglect please call 999 in an emergency. If you would like to discuss your concerns with Adult Care please contact Call Derbyshire on 01629 533190. 
Our Safer Derbyshire website has lots of information about keeping safe and the different support available for people. Also our recently updated Keeping Adults Safe leaflet can provide useful support and advice.
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Mental Health and Debt Guidance
Experts indicate that one in four adults will experience a mental health issue in any one year. It is therefore not surprising that a proportion of those in debt come from this group. Without monitoring or intervention, people with mental health conditions who experience debt are at risk of falling into a problem debt spiral. New Guidance has been produced by the Money Advice Liaison Group and Money Saving Expert to offer support to professionals working with this client group. Further information and advice about support options available for people with mental health issues is available on our website here.
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Trading Standards - Preventing Scams

Adult Care and Trading Standards are working together to identify and support the victims of scam mail. Trading Standards work so far has found the following:
The average age of known Derbyshire victims is 77 years old
90% of victims live alone / are recently bereaved
Victims have lost on average approximately £3700 (but we have had reports of people in their 90ís losing over £600,000 to mail and phone scams)
Victims have gone without food and heating to fund the payments, often suffer from stress, anxiety and depression and can become estranged from their family and friends. Some victims have lost their entire life savings and their homes. To make a referral to Trading Standards you can email trading.standards@derbyshire.gov.uk 
or contact 01629 533190.
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Autism Information and Support
Adult Care has produced an information leaflet to support professionals as well as parents and carers working with people with autism. This provides useful information about a variety of helpful resources including: Autism legislation, support groups, services and different types of support, e-learning, autism passports and links to guides about working with people with autism. You can access this leaflet here - please share with clients, parents and carers as you see fit.
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Community Transport Consultation
Last year Derbyshire County Council were proposing to withdraw all funding - £1.41m - for community transport from April 2016. Before any decisions were made, people were asked to complete a bus user survey to understand about the journeys made and what the impact would be if funding was withdrawn. Based on feedback DCC have now developed proposals for further public and stakeholder consultation. You can take part in this consultation and read about the new proposals here.
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First Contact
First Contact is a free service for Adults in Derbyshire which allows them to be referred to a wide range of local services that can help support their independence, health and wellbeing.
Anyone can refer someone into the service as long as they have the consent of the person being referred. Many referrals come from health, social care, housing or charity workers from a variety of organisations in Derbyshire who feel their client would benefit from the services of other agencies.
The First Contact scheme can refer people to services providing:
Welfare benefits advice
Home fire safety checks
Falls assessments and advice on falls prevention
Practical home support from the Handy Van network
Advice and support on how to live a healthier lifestyle
Support for carers
Advice about bogus callers, rogue traders and scams
Home safety and security advice
Information about local groups and activities
Information of local community transport schemes
And many more.
A full list of services and partner agencies are available on our website.
Making a referral in First Contact is easy. All you need to do is fill out a First Contact form with the client. The form has 18 questions asking whether or not the person would like information, support and advice about different issues/services.  Please make sure you complete all sections of the form taking care to read and complete the privacy and consent sections.
You should also fill out the client receipt which is to be left with the client to remind them what organisations they have been referred to and who they can expect to be contacted by in the near future.
Once you have filled in the form, it can be posted or faxed to Call Derbyshire using the contact details at the end of the form. Alternatively, you can refer over the phone by contacting Call Derbyshire on 01629 533190. It is also useful to note that people can also self-refer or refer a family member of friend into the scheme either by using the form or contacting Call Derbyshire.
The form and client receipt can be downloaded from our website at www.derbyshire.gov.uk/firstcontact or you can order hard copies of the First Contact booklet (which contain both the form and receipt as well as general information about the scheme) by emailing firstcontact@derbyshire.gov.uk  
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If you want to comment on any items or add anything to the next edition of this newsletter please contact Sharon.O'Hara@derbyshire.gov.uk

Derbyshire County Council